About Utterback Supply
For over 40 years Utterback Supply has provided the highest quality fastening and connecting systems. Established in 1967 to distribute mechanical fasteners to the truck and trailer industry in Indianapolis, we have grown to encompass markets for all commercial motorized equipment in Indiana and surrounding states, both in the aftermarket and OEM markets. These markets need a distributor that understands the applications and mechanical duties of the products that we provide, as well as the inventory and tooling to facilitate the assembly and proper time. Due to our extensive inventory and exceptional service, we pride ourselves on the fact that we are not the bottleneck in the process. Our outstanding growth has been due in large part to the fact that we take our customers’ needs more seriously than other aspects of our daily business. We are a serious company with serious inventory and can provide you with the most cost-effective solution for your fastening and connecting needs.
Great customer service begins with the quality and experience of the personnel providing the service. With over 16,000 different parts on the shelf and literally millions of applications to contend with, it is necessary to provide personnel who can solve problems. Our staff has over 100 years of experience collectively, with individual training and certifications in various product lines. Within the company you can likely find the answers to any application question and a virtual library of technical data. We know where the product used, how it is installed, and most importantly, why it fails.
As business has evolved, true cost-effectiveness relies as much on services as it does on products. We have responded to this fact and have augmented our products with a group of services which include but are not limited to: hose assembly, training, tool repair, product organization, and storage. We provide these services in-house and on site as well. Our mobile hose replacement and repair has become extremely popular due to its cost effectiveness and ability to eliminate excessive downtime. We don’t just provide products, we provide solutions.